FAQs
Here are some of the most frequently asked questions we receive from our customers.
1. Where do you ship?
We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.
2. What is the return policy?
We offer a hassle-free 30-day return policy with postage-paid returns for a smooth and worry-free experience.
3. Is shipping free on all orders?
Yes, free shipping is provided on all orders with no minimum purchase required — available across all U.S. states and the U.K.
5. Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
5. How long does delivery usually take?
Most orders are delivered within 7-14 business days, along with tracking updates for your peace of mind.
6. Does Rugsholics offer custom rug orders?
Absolutely! You can choose the size, shape, color, and design to perfectly match your space.
7. Are the rugs eco-friendly and pet-friendly?
Yes, rugs are crafted with natural fibers, making them sustainable, eco-friendly, and safe for pets and families.